The Symptom Management Hotline at the Jewish General Hospital allows patients experiencing side effects to contact our cancer care nurses between 8 a.m. and 4 p.m. from Monday to Friday. The Symptom Management Hotline nurse will assess you over the phone and develop a care plan for the specific the symptoms that you are experiencing. Please call immediately if you have a fever over 38°C (100.4°F) taken by mouth.
Treating cancer with chemotherapy can lead to a number of side effects, such as nausea, vomiting, fever, weakness, fatigue, skin reactions, and digestive system problems. These side effects can be quite severe, and they often lead to visits to the Emergency Room. When experiencing side effects related to your treatment, please call the hotline as soon as possible to help avoid a trip to the hospital. In many cases, all it takes is a phone call.
If for any reason you must visit the Emergency Room, please remember the following:
- Tell the triage nurse that you are a cancer patient.
- Give them the name of your oncologist. Mention if the oncologist/hematologist on-call had directed you go to Emergency.
- Bring a list of your medications, including what cancer treatment you are receiving.