General information

To ensure everyone’s well-being during the COVID-19 pandemic, please visit before coming to the Jewish General Hospital.

This guide was created with you, our patient, in mind. All of the information in this pamphlet will help you better navigate your way around the Jewish General Hospital (JGH) during your stay. If you still have questions that aren't answered in this guide, feel free to ask a member of your healthcare team for help. 

Who we are

Since 1934, the JGH has been providing the highest quality of medical and healthcare services, stemming from a respectful collaboration and partnership between users and health and social service professionals, staff and administration. This care is delivered to patients of diverse backgrounds from Montreal and across Quebec.

In 2015, the JGH became a member of the Integrated Health and Social Services University Network for West-Central Montreal (CIUSSS West-Central Montreal). Its mission and values were developed with a team of diverse healthcare professionals who kept our users in mind. More information about CIUSSS West-Central Montreal is available at:

CIUSSS West-Central Montreal
CIUSSS West-Central Montreal Mission and Values, Code of Ethics and Ethics Framework
The CIUSSS West-Central Montreal University Mission


Our History
JGH Quality Program
Specialized Approach to Senior Care (SASC)
Montreal's Top Employer
 The Lady Davis Institute
Segal Cancer Centre
 Rossy Cancer Network
Cardiovascular Prevention Centre


The JGH believes in a respectful environment for everyone. 
Violence of any kind will not be tolerated.

Important phone numbers

JGH main telephone number


Department    Extension

Admitting     28211
Commissioner of Complaints and of Quality Service (Ombudsman)     24222
Office of Clinical Ethics, Quality and Patient Experience     23928
Patient Accounts     28241
Security/Lost and Found     5000
Users’ Committee     23090
Volunteer and Spiritual Services     25985
Hospital address and departments phone numbers

Getting to the Hospital


Getting around the JGH

 Hospital Map

Important: If you or someone you are accompanying has reduced mobility, please avoid using the revolving door when entering or exiting the hospital. 
Instead, please use the manual or automatic doors on either side of the revolving door.

Visiting hours

See visiting hours and conditions during the pandemic.

Nursing shift changes

7:30 - 8:15 a.m.
3:30 - 4:15 p.m.
7:30 - 8:15 p.m.
11:30 p.m. - 12:15 a.m.

Wi-Fi and Internet

Free Wi-Fi is offered in key areas of the hospital, as indicated on signs.

How to connect with us

 Facebook  Twitter  LinkedIn  YouTube

Page last updated on 

We always seek feedback to make our site better.