Fees for medical services

If you don't have a valid Quebec health care insurance card, pease provide us with more information by completing this  form.

To pay a bill related to medical services, contact JGH Patient Account Office, Monday to Friday, between 8:00 a.m. and 4:00 p.m., at:

See the information below for more details.

Who is covered by the Régie de l'assurance maladie du Québec (RAMQ)?

For fees* related to most medical services, including in-patient and out-patient services and hospitalization?

  • Quebec residents with a valid  Quebec health insurance card from the RAMQ
  • Individuals from other provinces with a valid healthcare insurance card from their home province

Who is not covered by the RAMQ?

For fees* related to most medical services, including in-patient and out-patient services and hospitalization?

  • Individuals from a country other than Canada
  • Canadian residents without a valid healthcare insurance card

Individuals who are not covered by the RAMQ are responsible for all medical expenses and professional fees** (charged by physicians) for services rendered at the hospital.

* Certain medical treatments and services are not covered by the RAMQ. In these instances, you will be informed. It is up to each person to contact their insurance company to inquire about reimbursement, if applicable. CIUSSS West-Central Montreal is not responsible for the decisions and reimbursement policies made by insurance companies regarding services not covered by the RAMQ.

** As permitted by law, physicians can charge additional fees—known as “professional fees”—to users who are not covered by the RAMQ for the physician’s services. These fees are not regulated by the Ministry of Health and Social Services (MSSS), and thus, are not included in the hospital fees listed below. For questions about these fees, call 514-919-0122.

What are the fees for healthcare services for patients not covered by the RAMQ?

Fees for healthcare services are determined by the MSSS and cannot be modified. The rates are reviewed annually by the MSSS and are subject to change.

What are the fees for healthcare services received at the Emergency Department of the Jewish General Hospital (JGH) for non-residents of Canada?

As permitted by law, you will receive an invoice for the healthcare services that were provided to you during your visit to the JGH Emergency Department. A pre-authorized payment of $1,500 may be requested. Physicians may also charge professional fees.

Visit the  MSSS website to learn more about fees for healthcare services.

Cost of most common services

To see a full list, visit the  MSSS website.

 

SERVICE

RATE FOR NON-INSURED PATIENTS

Emergency Department visit
(diagnostic tests are NOT included in this price)

$762.57

Triage at the Emergency Department

$136.14

Clinic or follow-up visit (per visit)

$137.19

Day surgery

$4,155

Minor surgery (in an operating or sterile room)

$762.57

Minor surgery, with local anesthetic, outside the operating room or a sterile environment

$185.46

MRI

$1,005

Hemodialysis

$904.74

Admitting – Stay as an in-patient

$3,063 / day

Stay in Intensive Care Unit

$8,301 / day

Stay for a newborn

$2,580 / day

Stay in Neonatal Intensive Care Unit

$8,301 / day

Prices are in effect until March 31, 2021

Other fees

As permitted by law, physicians can charge additional fees—known as “professional fees”—to users who are not covered by the RAMQ for the physician’s services. These fees are not governed by the MSSS, and thus, are not included in the hospital fees listed above. For questions about these fees, call 514-919-0122.

If I am transported to the hospital by ambulance, will I be charged a fee?

Yes. Ambulance services in Quebec are handled by an organization known as  Urgences Santé, which operates independently from healthcare institutions. Therefore, you will receive a separate invoice for its service, similar to how you would pay for taxi service.

How can I pay my bill?

For more information about payment options, contact the JGH Patient Account Office, Monday to Friday, between 8:00 a.m. and 4:00 p.m., at:

If I am a refugee or asylum seeker, do I have healthcare coverage?

The  Interim Federal Health Program (IFHP) offers limited, temporary coverage. To learn more about this program and eligibility criteria go to the  Government of Canada Website.

To be covered for healthcare services received, a proof of coverage from the IFHP must be presented upon registration at the JGH Emergency Department.

If you receive an invoice for medical services that should be covered by the IFHP, please send your invoice and proof of coverage to:  recevable.ccomtl@ssss.gouv.qc.ca, or call 514-340-8222, extension 22230.

I am visiting from a country outside Canada and need emergency care

Will I have to pay, even if I am covered by travel insurance?

Yes. All patients who are seen in the Emergency Department of the Jewish General Hospital and who are not covered by the RAMQ must pay for the services they receive.

If you have travel insurance, you will later be able to submit a claim to your insurance company for the fees you have paid.

I am a Canadian citizen with proof of healthcare coverage from another province.

Am I covered for healthcare services provided by CIUSSS West-Central Montreal?

It depends. If you visit one of our healthcare facilities with a valid healthcare insurance card from another Canadian province, you are covered during the first three months of your stay in Quebec. After that, you will have to pay for the services you receive. At a later date, you can request a reimbursement from your home province.

I am a Canadian citizen, but do not have proof of healthcare coverage from another province.

Am I covered for healthcare services provided by CIUSSS West-Central Montreal?

No. Canadian citizens from outside Quebec who are not able to provide proof of healthcare coverage are considered “non-insured”.

Medical services that are delivered by our CIUSSS will have to be paid. Please contact the Patient Accounts office at the Jewish General Hospital, 3755 Côte-Sainte-Catherine Road, Room B-114, or call 514-340-8222, extension 22230, Monday to Friday, between 8:00 a.m. and 4:00 p.m.

You can request a reimbursement from your home province.

Since babies who are born in Quebec are automatically eligible for Canadian citizenship, do they receive free health care?

No. Although the baby is eligible to be a Canadian, he/she is not automatically covered by the RAMQ.

How do I request a health insurance card from the RAMQ?

Visit  the RAMQ website or call 514-864-3411 to learn more about eligibility criteria and the registration process.

Will I receive healthcare services if my Quebec health insurance card has expired, lost or forgotten?

Yes. However, without a valid card, you will have to pay for the services you have received.

Once your card has been renewed or replaced, you can request reimbursement from CIUSSS West-Central Montreal.

To do this, send a picture of the front side of your valid Quebec health insurance card and the bill to  recevable.ccomtl@ssss.gouv.qc.ca.

If I forgot or lost my valid health insurance card. Can I receive healthcare services?

You can call the RAMQ (514-864-3411) during regular business hours to request documentation of health insurance coverage.

If documentation cannot be provided, you will be charged for the healthcare services you have received.

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