It is not a well-kept secret that the clerical staff in the Emergency Department is the backbone of the department.
From registration to discharge, this highly skilled staff is tracking and following up on every aspect of the patient and family care plan. They play an integral role in the facilitation of patient and family care in the emergency department within the Multidisciplinary team. The clerical staff coordinates, communicate and play a proactive role in assuring all tests and procedures are conducted in a time efficient manner.
This team is committed to continually improving using systems and communication to meet the challenging demands of our busy Emergency Department.