Infectious diseases walk-in clinic

Concerning COVID-19

Accepted Visits during the Outbreak

The JGH ID walk in clinic is temporarily closed.

Only the following cases will be accepted during the coronavirus outbreak:

(1) Consultation requests from any MD
(2) Symptomatic STI cases

Appointments can be requested at 514-340-8222 ext 22933
Consultations can be faxed to 514-340-7546

Opening hours

Registration: The JGH ID walk in clinic is temporarily closed.

Clinic holidays / closures :

  • Thursday, April 9th, 2020 - Passover
  • Friday, April 10th, 2020 - Good Friday
  • Monday, May 18th, 2020 - Victoria Day
  • Wednesday, June 24th, 2020 - Fête National

Where to find us

Pavilion E, room E-0064, Level S1, Near Rue Legaré Entrance.


If you seek a follow up appointment post hospitalization, you MUST book an appointment with the Infectious Diseases specialist who consulted and followed you while in hospital. If you are unaware of the physician's name, please call  514-340-8222 ext 22933.

The walk in Infectious Diseases clinic is, as stated, a WALK IN clinic. No appointments are required or given. We do NOT book appointments for our clinic. It is strictly WALK IN 7:30-10:30 a.m, and on a first come, first serve basis. Please refer to the comprehensive INFORMATION LINE for specific instructions and informative modules.

A referral is NOT obligatory, but is indeed required if your doctor requests that you consult with one our clinic specialists.

A Jewish General Hospital hospital card is obligatory and is required for each visit. Hospital cards can be obtained in Pavilion E, Room 0014, near the Légaré St. entrance.

For ALL information in regard to an Infectious Disease WALK IN clinic visit, kindly LISTEN attentively to our comprehensive INFORMATION LINE that answers ALL POTENTIAL QUESTIONS YOU ARE LIKELY TO HAVE, EXPLAINS PREPARATION FOR TESTING, RESULTS AND MORE. The number for the info line is 514-340-8230.

Please call, listen attentively, then select an appropriate information module. Infoline: 514-340-8230

It is strongly suggested that patients arrive early to ensure that they will be seen, as the clinic may sometimes refuse NEW registration, without notification, at any time, if we have a surplus of patients that are already registered for consultation that morning. IF registration does close early, all previously registered patients are indeed guaranteed to be seen that same day.

Please refer to our comprehensive INFORMATION LINE for all inquiries. 

No results will given over the telephone if YOU call into the clinic, nor can you call into the clinic just to verify if your results are ready! Due to the STRICT confidentiality policy of the hospital and clinic. YOU WILL BE CALLED BY THE CLINIC STAFF IN REGARD TO ANY ABNORMAL RESULTS ONLY AS DETERMINED BY THE DOCTOR WHO SAW YOU.

Information Line: 514-340-8230. Please refer to the INFOLINE 514-340-8230 for all pre-visit and post clinic information as well as how to receive your results.

ID Clinic Pavilion E, Room E-0064 INFOLINE 514-340-8230 you may NOT leave a message! Complete modules of All clinic related Information is at your disposal via the infoline.

Waiting Times: The clinic staff are unable to determine waiting times. Each person requires a different amount of attention or care. Please understand that we hope to accelerate your visit as quickly as possible. 

Test Results

Verbal test results can be personally obtained and printed at the Infectious Diseases Clinic and Tuberculosis Clinic at least seven days after the test is performed. For a written copy of test results, please return to the ID clinic mornings only, 7:30 to 10:00 a.m. ONLY - or contact Medical Records at 514-340-8202. For confidentiality reasons, test results are not given over the telephone if you call in to the clinic, but you may return in person, during clinic hours to review them with our doctor. (7:30 to 10:30 a.m.Monday through Friday only).

Please take note that it remains the responsibility of each patient to ensure that their contact information and telephone numbers are exact and functional. 

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