Infectious diseases walk-in clinic

Concerning COVID-19

If you have symptoms of COVID-19 or suspicion of COVID-19 please click the link above.
Do not present to the infectious diseases walk-in clinic.

Accepted Visits during the Pandemic

The JGH ID walk in clinic will reopen Monday June 8th 2020

Only the following cases will be accepted during the coronavirus outbreak:

(1) Consultation requests from any MD*
(2) Symptomatic STI / urogenital cases - with or without consultation request
(3) Expedited asymptomatic STI screening - with or without consultation request

*Please take note of the following temporary restrictions:

  • We will not accept other types of cases without consultation requests at this time
  • Our clinic does not offer COVID-19 or SARS-CoV-2 testing by molecular or serologic testing.
  • We will not see confirmed positive or possibly positive  COVID-19 patients until they are 28 days beyond their first day of symptoms.
  • We will not see cases of respiratory illness or unexplained fever in person even with consultation request.
    These patients will be given a telemedecine appointment for an inital evaluation and will be asked to leave the hospital or go to the ER for evaluation
  • All patients requiring evaluation whom are admitted in any healthcare facility, including the JGH, or who require follow up after discharge must arrange for an office clinic appointment. They will not be seen in the walk in clinic.

To arrange an office clinic appointment please send your consultation requests from a physician to our division:

Fax:         514-340-7546 (internally 27546)

Opening hours

The JGH ID walk in clinic will reopen Monday June 8th 2020

Registration: 8:00-10:30 MON-FRI
Clinic starts: 8:00-8:15 MON-FRI

Clinic holidays / closures :

  • Wednesday, June 24th, 2020 - Fête National

Where to find us

Pavilion G, room G-200, Near Cote-Ste-Catherine entrance.

Telephone:  514-340-8230, listen to the information provided, or dial 0

Other Information

A Jewish General Hospital hospital card is obligatory and is required for each visit.
Hospital cards can be obtained in Pavilion E, Room 0014, near the Légaré St. entrance.

The clinic may sometimes refuse new registration, without notification, at any time, if we have a surplus of patients that are already registered for consultation that morning.

The clinic staff are unable to determine waiting times. Each person requires a different amount of attention or care. Please understand that we hope to accelerate your visit as quickly as possible. 

For all information in regard to an Infectious Disease walk-in clinic visit. The number for the info line is 514-340-8230.

Test Results

Get online access to your results at  Carnet Sante Quebec.

For a written copy of test results, please return to the ID clinic 8:30 AM to 10:30 AM or contact Medical Records at 514-340-8202.

For confidentiality reasons, test results are not given over the telephone if you call in to the clinic.
If you wish to review your results with a physician, please call 514-340-8230 and dial 0. 
Your request will be handled by the physician responsible for following up your results.

Please take note that it remains the responsibility of each patient to ensure that their contact information and telephone numbers are up to date and functional. 

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