Symptom management hotline

The Symptom Management Hotline at the Jewish General Hospital allows out- patients who are experiencing side effects related to treatments or cancer to contact our cancer care nurses between 8:00 a.m. and 4:00 p.m., Monday through Friday. The Symptom Management Hotline nurse will assess you over the phone and develop a care plan for the symptoms you are experiencing.

Please call immediately if you have a fever over 38°C (100.4°F), taken by mouth. If have fever outside of the working hours, please go to the Emergency room.

Treating cancer with chemotherapy can lead to a number of side effects, such as nausea, vomiting, fever, weakness, fatigue, skin reactions and problems in the digestive system. These can be quite severe and they often lead to visits to the Emergency Department. If you experience side effects related to your treatment, please call the Hotline as soon as possible to help avoid a trip to the hospital. In many cases, all it takes is a phone call.

If, for any reason, you must visit the Emergency Department, please remember the following:

• Tell the triage nurse you are a cancer patient.
• Provide the name of your oncologist.
• Bring your oncology passport or a list of your medications, including the type of cancer treatment you are receiving.