Document Delivery / Interlibrary Loan (ILL)

ILL Symbols

  • QMJG (National Library of Canada) 
  • PQCSRT (Docline)
NOTE: McGill affiliates are welcome to use our Interlibrary loan service, but can also use  McGill University ILL

Interlibrary Loan (ILL) FAQ

What is Document Delivery/Interlibrary Loan (ILL)?

Document Delivery/Interlibrary Loan is a service that obtains journal articles and books that are not available at the JGH Libraries for JGH staff.

How do I submit a request?

  • Before submitting a request, please check if your desired item is:
    • accessible through our subscriptions,
    • open access, or
    • part of our print or electronic book collection.
  • You can submit your interlibrary loan requests electronically in two ways:
    • (1) Complete one of the following forms:
    • (2) While searching in one of the biomedical databases to which the JGH libraries subscribe, click on the link "Find it at JGH" near your desired item.
      • If we do not pay for access to the full text, this link will take you to a partially pre-filled ILL form. 
  • Please ensure that the form is duly completed in order to accelerate the process.

How long will it take for me to receive my article or book?

  • Journal Articles will be sent to your inbox and can take from one to seven working days.
  • Books can be available for pickup at the health sciences library between one to three weeks after requested.
    • You will be notified of their arrival as per your instructions in the request form.

What happens when I submit an Interlibrary Loan request?

Upon receipt of the request, a JGH library staff member will attempt to obtain a loan or copy of the desired item from another library.

What are my responsibilities for book ILL's?

  • To keep the book in good order until you return it.
  • To return it on time so as to keep our library in good standing with the lending library.
  • To contact the ILL service ( docdel.jgh@mail.mcgill.cabefore the due date if you want to renew the book.
    • Please Note: Our ability to renew your loan depends on the lending library’s policy.

Further questions?

Please do not hesitate to contact us:

Nicolas Pierre Sauvé
Health Sciences Library,
Tel. (514) 340-8222 ext. 25931
Email :

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